Shipping Overview
MyZUCCHINI ships our handcrafted, live-culture fermented vegetables from our kitchen in Sacramento, California. We ship to all 50 US states. Orders are typically processed and shipped Monday through Friday, excluding major holidays.
Free Shipping
Enjoy FREE standard shipping on all orders of $45 or more. This offer applies automatically at checkout — no coupon code required.
Processing Time
Most orders ship within 1–3 business days of placement. During peak seasons (holidays, promotions) processing may take up to 5 business days. You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Rates and Delivery
| Service | Cost |
|---|---|
| Standard Shipping | $9.99 (FREE on orders of $45 or more) |
The shipping service and applicable charge are shown at checkout. Delivery time depends on your location and the shipping service. Delivery estimates begin from the date your order ships, not the date it is placed. Delivery estimates are not guarantees.
Shipping Live-Culture Products
Our fermented vegetables are live-culture products and must be kept refrigerated. They are packaged for shipment using the method appropriate to the product and shipping service. Once received, keep refrigerated at 33–41°F (1–5°C) and consume by the USE BY date printed on the package. Once opened: Keep refrigerated and consume within 7 days.
Where We Ship
We currently ship to all 50 US states, including Alaska and Hawaii. The shipping charge for your address is shown at checkout. We do not ship internationally at this time.
Local Delivery
Same-day local delivery may be available in the Midtown/Sacramento area for orders of $45 or more, when inventory and delivery capacity permit. Local delivery is not guaranteed, must be confirmed by MyZUCCHINI, and is not currently available as a checkout option. To ask about local delivery, please contact us before you order.
Problems With Your Order
Please contact us within 48 hours of delivery if an order arrives damaged, leaking, incorrect, incomplete, or otherwise presents an arrival-condition concern. Include your order number and clear photos of the package and affected product where reasonably available. Please do not eat a product you are concerned about while we review it. Our Refund and Returns Policy explains how we resolve verified problems.
If your order has not arrived, or your tracking shows delivered but you have not received it, please contact us as soon as possible so we can follow up with the carrier.
Questions?
If you have any questions about your shipment, please visit our Contact page and we will get back to you within 1 business day.